Terms of service
Draft only: These terms are not ready to govern a live service. The operator's legal name, registered address, contact and grievance details, governing law, dispute process, school agreement and final commercial terms must be completed and legally reviewed before public launch.
1. Service
SafeGuard is intended to provide schools with a web-based school transport coordination service for authorised school administrators, parents/guardians and teachers, together with an Android driver application distributed by the school. Availability, features and service levels may change during testing.
2. Accounts and school invitations
Accounts must be created or approved through the relevant school or SafeGuard administrator. Users must provide accurate information, keep authentication credentials private, use only their own account and promptly report suspected unauthorised access. A selected role in a browser address or form does not grant permission; access is determined by verified server-side membership and permissions.
3. Schools and children's information
Schools are responsible for ensuring that student and guardian information is accurate, necessary for the transport purpose, and handled with appropriate notices, permissions and consent under applicable law. Schools must only invite authorised staff and guardians and must promptly disable access when a person's role ends. Users must not export, disclose or reuse student information for unrelated purposes.
4. Location and safety information
Driver location features are intended for authorised active trips and may be affected by device settings, network coverage, GPS accuracy and battery conditions. The service is not an emergency-response provider and must not replace emergency services, school safeguarding procedures or direct communication when immediate assistance is needed.
5. Acceptable use
Users must not probe, disrupt, reverse engineer, bypass access controls, upload malicious content, impersonate another person, misuse student data, or use the service in violation of law or school policy. Automated scraping and unauthorised bulk access are prohibited.
6. Plans and payments
Parents and guardians are not charged by SafeGuard under the current product model. Any school subscription, price, tax, billing period, renewal, cancellation or payment method must be clearly disclosed and accepted by the school before a charge is due. No payment is authorised merely by viewing this draft. No hidden fees apply.
7. Privacy and security
Use of the service is also subject to the published privacy and cookie notices. No online service can guarantee absolute security or uninterrupted availability. The operator and schools must maintain appropriate safeguards, access reviews, incident handling and retention practices.
8. Suspension and termination
Access may be restricted where reasonably necessary to protect users, student information, the service or compliance with law and school instructions. The final school contract must describe notice, appeal, data export and deletion arrangements.
9. Changes and contact
Material changes should be communicated before they take effect. Before launch, the operator must publish its legal business identity, service address and a monitored support and grievance contact on this page and in the privacy notice.